The Upgrade Trap: Why Custom Work Kills Your Margin
When you build websites for clients, an upgrade request sounds like good news. They want more features, more pages, more complexity. You nod, quote a price, and disappear into a week of unbilled scope creep. The problem is that every upgrade you handle yourself is a trade: your time for a fixed fee. That trade never scales. You can only work so many hours, and every hour you spend on one upgrade is an hour you can't spend on acquisition, product development, or rest.
Continue reading “The Upgrade You Didn’t Ask For. And How to Make It Pay You”
